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My Account

Shipping

Ordering

Order Status

Pricing & Billing

 

When will my order Ship?

In Stock items will usually ship within 24 to 48 hours of order placement. If an order is placed before 5pm EST on any business day, we usually ship out the order that very same day. If an item(s) becomes out of stock after placing an order, ATXCases.com will contact you via Email and give you the option to either cancel or hold your order until the item(s) becomes available. Please note that we only ship on our business days, Mondays thru Fridays.

When will my order arrive?

The Total Delivery Time is calculated by adding Processing Time with Shipping Transit Time Processing Time + Shipping Transit Time = Total Delivery Time
Please see below to estimate your order delivery time

Shipping Method

Processing Time

Shipping Transit Time

Total Delivery Time

UPS Overnight

Usually 24 to 48 Hours

1 Business Day

1 to 3 Business Days

UPS 2nd Day

Usually 24 to 48 Hours

2 Business Days

2 to 4 Business Days

UPS 3rd Day

Usually 24 to 48 Hours

3 Business Days

3 to 5 Business Days

UPS Ground

Usually 24 to 48 Hours

1 to 5 Business Days*

1 to 7 Business Days*

*

UPS Ground Shipping Transit times and Total Delivery Time may vary depending on the shipping address.  UPS Ground Shipping Transit Time for orders shipped to Florida addresses may be 1 to 2 Business Days while orders shipped to California or Washington addresses may take up to 4 or 7 Business

Do you accept Mail Orders / Checks payments?

Yes. Simply shop at our site at www.atxcases.com and add items to your shopping cart and proceed to check out when you are done. At the submit your order page where you enter your credit card information, simply leave the credit card field blank, and print that screen with your printer. Send in that page along with a cashier's check or money order in the amount shown to:

atxcases, Inc.
2431 NW 2nd Ave
Miami, FL 33127

Please be sure to enter your email address when creating an account and include that email address along with your area code and phone number with your order so that we may send you the tracking number via email once your order is shipped.

Do you accept PAYPAL?

Yes. Simply shop at our site at www.atxcases.com and add items to your shopping cart and proceed to check out when you are done. At the submit your order page where you enter your credit card information, simply put PAYPAL in the credit card field, Send PAYPAL payment to billing@atxcases.com please include your order number you received when sending payment:
After you have made full PAYPAL payment send a email to billing@atxcases.com with your order number.

My order never arrived?

Please allow 12 to 48 Hours from order placement for your order to be processed and shipped. Once shipped, please allow up to 10 business days (Monday thru Friday) for Ground service delivery. Please click here for an estimated delivery time table. If you have still have not received your order, and have allowed the required processing and delivery time, please contact support and we will be more than happy to track your order for you.

What payment methods are accepted?

VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS, WIRE TRANSFER, MONEY ORDER / CASHIERS CHECK, PAYPAL

Do you do price adjustments?

From time to time, prices of items drop due to varying market conditions. This may allows us to acquire same inventory at lower prices. We then in turn, pass the savings to our customers. Therefore, we cannot offer price adjustments because items sold at a specific time frame reflect our lowest offering prices at that time of ordering.

         
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